Shipping policy
1. Order Processing Time
We know you're excited to receive your handloom! All orders are processed within 2–3 business days.
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Orders are not shipped on weekends or public holidays.
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If we are experiencing a high volume of orders (especially during festive seasons), we will notify you of any potential delays via WhatsApp or Email.
2. Shipping Rates & Delivery Estimates
We offer both domestic and international shipping options. Rates are calculated at checkout based on weight and destination.
| Shipping Type | Estimated Delivery | Shipping Cost |
| Standard (Domestic) | 5–7 Business Days | FREE (Orders above ₹2500) |
| Express (Domestic) | 2–3 Business Days | ₹150 Flat Rate |
| International | 10–15 Business Days | Calculated at Checkout |
3. International Shipping (For Exports)
As a startup trader, we proudly ship our authentic Indian handlooms globally.
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Customs & Duties: Your order may be subject to import duties and taxes (including VAT) once the shipment reaches your country. Honnesha is not responsible for these charges; they are the responsibility of the customer.
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Tracking: You will receive a tracking number as soon as the package is handed over to our international courier partner.
4. Returns & Finishing Services
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Fall & Pico: Please note that sarees with added Fall/Pico or custom stitching are not eligible for return or exchange.
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Handloom Authenticity: Slight irregularities in the weave are the beauty of handmade products and are not considered defects.
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Return Window: For standard items, returns are accepted within 7 days of delivery, provided the saree is unused and tags are intact.
5. Damaged Items
If your package arrives damaged, please email us at info@honneshaindore.com within 48 hours.
Important: To process a claim, we require a continuous unboxing video from the moment the package is sealed until the damage is shown.